PRIVACY NOTICE / HOW WE HANDLE YOUR INFORMATION
Your enquiry.
Your information.
What this website collects, why, who helps us handle it, and your rights.
Only what we need. Handled with care.
Who we are
This website is run by DutAIx. DutAIx is responsible for (the "controller" of) the personal information described here.
Contact: info@dutaix.com
What we collect
When you use the walkthrough form, we collect:
- your name
- your work email address
- your organisation, if you choose to give it
- your message, if you choose to write one
- whether you ticked the box to receive updates
You don't have to use the form. If you do, we need your name and email address to reply.
When you visit any page, our hosting provider (Cloudflare) processes technical information such as your IP address and browser details, so the site can be delivered and protected. When you submit the form, a spam check (Cloudflare Turnstile) looks at signals from your browser to tell people apart from bots.
We use Cloudflare Web Analytics to count page visits. It does not use cookies and does not track you across other websites. We only see totals, not who you are.
Why we use it, and our legal basis
| Purpose | Legal basis (UK GDPR) |
|---|---|
| Reply to your enquiry and arrange a walkthrough | Our legitimate interests in responding to business enquiries, and steps you ask us to take before any contract |
| Send you occasional DutAIx updates by email (only if you tick the box) | Your consent. You can withdraw it at any time |
| Keep the website and form secure and free from spam | Our legitimate interests in protecting the website |
| Understand how many people visit which pages | Our legitimate interests in improving the website |
We do not make decisions about you using automated means only. We do not sell your information.
How long we keep it
- Enquiries: up to 12 months after our last contact with you, then deleted.
- Updates list: until you unsubscribe. After that, we keep only your email address on a "do not contact" list so we don't email you again.
- Our form provider (Formspree) keeps a copy of each submission for up to 30 days.
Who helps us handle it
We use these service providers. They act on our instructions:
- Formspree: delivers form submissions to our inbox and filters spam
- Google Workspace: our email
- Cloudflare: website hosting, security, spam check (Turnstile) and visit counts (Web Analytics)
Cloudflare also uses some Turnstile signals for its own purpose of improving its bot detection. For that, Cloudflare is responsible under its own Turnstile privacy notice: https://www.cloudflare.com/turnstile-privacy-policy/
If we start using an email service to send updates, we will name it here before we use it.
Transfers outside the UK
Some of these providers are based in, or may process information in, the United States and other countries. Where this happens, the transfer is protected by safeguards recognised under UK law, such as the UK International Data Transfer Addendum to the EU Standard Contractual Clauses, or the UK Extension to the EU–US Data Privacy Framework where the provider is certified.
Cookies
This website does not use advertising or tracking cookies, and Web Analytics does not use cookies. The spam check on the form may store a small amount of information in your browser that is strictly needed to check you are not a bot. This is allowed without consent because it is strictly necessary for the form to work securely.
Unsubscribing from updates
You can stop updates at any time:
- use the unsubscribe link in any update email, or
- use our unsubscribe page, or
- email info@dutaix.com with "Unsubscribe".
Your rights
You have the right to:
- ask for a copy of your information
- ask us to correct it
- ask us to delete it
- ask us to limit how we use it
- object to how we use it (including where we rely on legitimate interests)
- withdraw your consent to updates at any time
- ask for your information in a portable format, where this applies
To use any of these rights, email info@dutaix.com. We will reply within one month.
You can also complain to the UK Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/ or 0303 123 1113. We'd appreciate the chance to deal with your concern first, so please contact us before you go to the ICO.
Changes to this notice
If we change how we handle personal information, we will update this page and its "Last updated" date.